At Jade's Clothing, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address when you make a purchase or create an account.
- Payment Information: Credit card details (processed securely through our payment processor, not stored on our servers).
- Technical Data: IP address, browser type, device information, and website usage data through cookies and similar technologies.
- Communication Data: Records of your communications with us via email, phone, or chat.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send marketing communications (if you've opted in)
- Prevent fraud and enhance security
- Comply with legal obligations
3. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers who assist in our operations.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
We never sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Limited access to personal data
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Withdraw consent (where applicable)
- Receive a copy of your data in a portable format
To exercise these rights, please contact us at privacy@jadesclothing.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Deliver targeted advertising (if you consent)
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As an international business, your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.
8. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this policy periodically. The "Last Updated" date at the top indicates when revisions were made. We encourage you to review this policy regularly.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Jade's Clothing
Attn: Privacy Officer
12 Akin Adesola Street, Victoria Island
Lagos, Nigeria
Email: privacy@jadesclothing.com
Phone: +234 800 000 0000
